Answer both questions. Analyze a service in your organization( Devereux Foundation) using one of the quantitative tools described by Bordoloi et al. (2019), Forecasting is

Answer both questions. Analyze a service in your organization( Devereux Foundation) using one of the quantitative tools described by Bordoloi et al. (2019), Forecasting is often the most relevant to everyone, while cross-impact analysis, can readily be done by yourself as “the panel of experts. Discuss the challenges associated with gathering data and making assumptions for your analysis. 300 words Reflect on the following in your organization(Devereux Foundation): presence and status of the tensions between contemporary enterprise service management as characterized by Bordoloi et al. (2019) and Keyte & Locher (2015) {throughout all], and the concepts/elements of mutuality described by Roche & Jakub (2017) [and its philosophies]. Discuss how these concepts, in the context of your personal experience, will influence and shape your thinking regarding enterprise management. 300 words

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